HOW DO I GET TO THE PALACE COMPLEX (REVEL, THE ISLAND, YES PLEASE, B.A.D.?

The Palace is located at 11th Avenue corner 38th Street Uptown Bonifacio Taguig

From Buendia bridge
1. Go straight on 32nd Street
2. Turn left onto 5th Avenue
3. Turn right onto 34th Street
4. Turn left at 11th Avenue
5. Turn left to enter the Uptown Parade parking
6. Arrive at location: The Palace Complex

———————————
From Kalayaan Avenue
1. Head to C5 via Kalayaan Avenue
2. Go all the way down Kalayaan Avenue and turn right on 9th Avenue
3. Turn left on 38th Street
4. Turn right at 11th Avenue
5. Turn right to enter the Uptown Parade parking
6. Arrive at location: The Palace Complex

WHAT ARE YOUR HOURS OF OPERATION?

Revel is open Tuesday to Saturday 10PM onwards
The Island is open Tuesday to Sunday 6PM
 onwards
B.A.D is open Tuesday to Saturday 6PM
 onwards
Yes Please is open Monday to Saturday 6PM
onwards
(Opening times are subject to change due to Events and seasonality so please check for latest updates).

IS THERE AN ADMISSION CHARGE?

Revel has a cover charge of Php 800 Tuesday to Thursday and Php 1,500 Fridayand Saturday.

The Island, Yes Please and B.A.D. have no cover charge.

Please check our website and social media for details of upcoming events and ticket prices.

We reserve the right to alter our terms of admission at any time.

ARE CHILDREN ALLOWED?

Only 18 years old and above are allowed inside. A Valid Government ID must be presented upon entry.

WHAT ARE THE ACCEPTED FORMS OF ID?

A current, valid photo ID such as a valid Passport or valid Driver’s license are acceptable forms of ID.

I’M VISITING FROM OVERSEAS, WHAT IS AN ACCEPTABLE FORM OF ID?

Your passport is fine.

WHAT IS YOUR DRESS CODE?

We invite our valued patrons to dress smartly and appropriately. Indecent or inappropriate attire will not be allowed upon our door personnel’s discretion. Caps, Rubber Slippers and Big Bags are not allowed. Sando and Shorts are not allowed for Men.

DO YOU HAVE VALET PARKING?

We offer a valet service in front of Revel

ARE YOU WHEELCHAIR FRIENDLY?

We have limited wheelchair accessibility. Please contact our reservations team in advance & they will be happy to talk you through the access and arrange for assistance for you upon arrival at the venue.

HOW DO I RESERVE A TABLE?

Please contact our Reservations Team and one of our reservationists will be happy to talk you through the options and process your reservation.

Revel
reservations.revel@thepalacemanila.com
+63917 550 8888

Yes Please
+63917 140 7777

B.A.D.
+63917 550 9999

The Island
+63917 689 8888

WHAT IS THE PROCESS OF MY TABLE RESERVATION?

Upon arrival at Palace, please go to the Reservations Desk of the outlet which you reserved for. Our VIP Services Team will attend to your requirements from there.

Please note that you must arrive before the cut off period of your table reservation. If for some reason you are delayed, please call our Reservations line to advise of your delay & request for your reservation to be held.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Cash (Philippine Peso); Visa, MasterCard, are all accepted at the venue.

IS THERE AN ATM ONSITE?

We have a BDO ATM located at the entrance of The Island and B.A.D.

ONCE I’M INSIDE, CAN I LEAVE AND RE-ENTER THE OUTLET?

Re-admission is permitted on regular days.
For Special Events please check the terms & conditions of the event.

ONCE I’M INSIDE, CAN I LEAVE AND RE-ENTER THE OUTLET?

Please check our website and social media for updates on up-coming events.

HOW DO I FIND OUT ABOUT UPCOMING EVENTS?

Re-admission is permitted on regular days.
For Special Events please check the terms & conditions of the event.

WHERE CAN I BUY TICKETS FOR EVENTS?

You can purchase Event tickets directly through our website (events.thepalacemanila.com)

Please do not buy event tickets from unauthorised vendors. We cannot guarantee entry to tickets purchased via non authorised sources.

Please protect yourself by ONLY buying tickets from our website & via our authorised ticketing partners or promoters.

 

WHAT IS THE BREAKDOWN OF TAX, GRATUITY AND SERVICE CHARGE AT THE PALACE?

We apply a Value Added tax charge of 12% on all purchases along with a 5% or 10% service charge depending on the outlet.

WHAT ITEMS ARE PROHIBITED FROM BRINGING TO THE PALACE?

For regular days of operation, you are not permitted to bring the following items into the establishments: illegal drugs, outside food and beverages, toys, props, inflatables; tripods, drones, hand held cameras (unless approved by Management beforehand); and all sharp objects are prohibited. This is not an exhaustive list. Management reserves all rights to refuse entry.

Events: Please check the Event FAQ accordingly.

Please note that for your own safety, all bags, backpacks, purses or parcels are all subject to search. We reserve the right to change conditions of entry at any time.

HOW DO I SIGN UP FOR THE GUEST LIST?

For Revel, you may contact our nightly promoters for guest list.

For The Island, Yes Please and B.A.D., there is no cover charge or guest list. Entrance is free

I LEFT/LOST SOMETHING (LIKE A PHONE, CREDIT CARD, PURSE, BAG) AT THE PALACE. HELP?

All items left / found are secured and catalogued with lost and found at the end of every day. Please call the establishment you were in:

Revel
reservations.revel@thepalacemanila.com
+63917 550 8888

Yes Please
+63917 140 7777

B.A.D.
+63917 550 9999

The Island
+63917 689 8888

AM I ALLOWED TO SMOKE IN THE VENUE?

Smoking is permitted in designated areas.

DRUGS POLICY

The Palace upholds a zero-tolerance policy regarding the use and possession of illegal substances and will be complying with the regulations as mandated by The Philippine Law. Anyone found in possession of illegal substances will be passed over to the authorities.

 

 

WHAT TYPE OF MUSIC WILL BE PLAYED?

We feature daily sets from a selection of the best DJs in Manila. Please check the Events pages on our website and social media for specific artists and events.

BIRTHDAY CAKE POLICY – CAN I BRING A BIRTHDAY CAKE? OR CAN YOU PROVIDE ONE UPON REQUEST?

We allow cakes for special occasions to be brought inside subject to a corkage fee. Please contact our Reservations number for the corkage fee per outlet.

CAN I MAKE A GROUP BOOKING FOR A SPECIAL EVENT (BIRTHDAY, ANNIVERSARY, PARTY, ETC.)?

Yes. Please contact our Reservations team. Our staff will be happy to help.