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FREQUENTLY
ASKED
QUESTIONS

DISCLAIMER

By entering our establishments, patrons acknowledge and consent to the possibility of having their photo taken, whether intentionally or incidentally, as well as to the use of these photos for promotional purposes on our social media accounts and marketing materials. Thank you for your understanding.

1 | What are our operational hours?

Yes Please: Open daily — 6pm onwards

Clubhouse: Open Tues & Thurs - Sat — 9pm onwards

Xylo: Open Wed - Sat — 10pm onwards

Revel: Open Wed - Sat — 10pm onwards

2 | How do I make a reservation?

You may reserve a table through our website by clicking here.

Reservations also can be made at each of our establishments' hotlines below:

Yes Please: +63 905 339 7574

Clubhouse: +63 917 326 0088

Xylo: +63 917 680 8888

Revel: +63 917 311 8800

3 | Are walk-ins allowed?

Yes, as long as there are tables available for occupancy. We highly recommend making a reservation.

4 | What are the accepted modes of payment?

Patrons can pay using cash, all major credit and debit cards, GCash, AliPay, and WeChatPay.

5 | Is there a dress code?

We invite our valued patrons to dress smartly and appropriately. Indecent or inappropriate attire will not be allowed at our door personnel’s discretion. In the interest of everyone’s safety. You will be politely asked to empty your pockets and courteously asked to search your bags.

 

Caps, rubber slippers, and big bags are not allowed. Sandos and shorts are not allowed for men. 

 

We are a private establishment and we reserve the right to refuse entry to anyone as deemed by the management. 

6 | Identification guidelines

The Palace Manila and its establishments only accept guests who are 18 years old and above. All guests must bring a valid Gov’t ID (we ONLY honor: driver’s license, passport, SSS). DIGITAL COPIES FOR VALID IDs WILL NO LONGER BE ACCEPTED, KINDLY PROVIDE EXACT PHYSICAL ID ONLY.

**Please forward the following reminders to all of your guests. Guests who cannot provide the requirements will not be allowed to enter the establishment.

7 | Holding period

Please arrive on time. We will be giving a 15-minute grace period for your reservation. Tables will automatically be released after the 15-minute grace period.

 

Please inform us should there be changes in your arrival.

8 | Additional pax

Additional pax is subject to AVAILABILITY as allowed. Table capacity is strictly followed. Additional guests may not be accommodated and allowed entry should there be no slots available.

9 | Private event

Table allocation might change or be void due to a private reservation or exclusive event.

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